Thank you for shopping at Damentrachtenmieder! We are committed to providing you with the best shopping experience and ensuring that your order reaches you safely and on time. Please take a moment to review our shipping policy.
1. Shipping Locations
We currently offer shipping to various countries and regions. If your location is not listed, please contact us at [email protected] for assistance.
2. Processing Time
Orders are processed and shipped within 1-3 business days after receiving your order. Business days are Monday through Friday, excluding holidays.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
Delivery times may vary depending on your location and other factors.
4. Shipping Fees
Shipping fees are calculated based on the destination, weight, and size of the package. You will be able to view the shipping fees during checkout before completing your purchase.
Free shipping is available for orders over a certain amount. Please check for applicable promotions at checkout.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order via the carrier’s website.
6. Lost or Damaged Packages
In the unlikely event that your package is lost or damaged during transit, please contact us at [email protected] within 7 days of receiving your tracking information. We will assist you in resolving the issue.
7. Customs and Duties
For international shipments, customs duties, taxes, and fees may apply. The customer is responsible for any additional fees or taxes imposed by local customs authorities.
8. Address Accuracy
Please ensure that your shipping address is correct and complete when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
9. Shipping Restrictions
Certain products may be subject to shipping restrictions due to size, weight, or other factors. If your order contains restricted items, we will notify you and provide an alternative solution.
10. Contact Us
If you have any questions or need assistance with your order, please contact us at:
Email: [email protected]
We are dedicated to providing a smooth and efficient shipping process and appreciate your trust in Damentrachtenmieder.